Week 4 EOC: Employee Recruiting

Physical attractiveness is a unquestionable factor that is used to select employees in many hospitality organizations, such as front-of-the-house servers and hotel front desk agents. This is a fact that can mean if you don't or do get the job. It all depends on the type of business you are applying for. Hospitality companies have certain brand image and reputation, if you don't fit that image and environment, it would be better for both parties to not work together.


"hospitality managers conduct detailed position analyses and task breakdowns to identify precisely the skills their workers currently need and then create effective training programs to teach these skills."


 Tattoos, for example, are a controllable factor and decision you place on how it will affect your professional career. Especially if you have it inked in a visible place, and you are applying in a company where the environment is obviously the opposite. They probably have an opinion of tattoos and the way their employees should look (because, let's face it, you would be representing their company and they don't like to risk that). It is very complicated topic because the fact is that it shouldn't be about the looks. We shouldn't care on the physical appearances and only focus on the internal traits that will benefit both the employee and the company.


"Any manager seeking to find pretrained employees simply by listing detailed skill requirements in their position advertisements are likely to be sorely disappointed, because in most hospitality operations, the manner in which work is completed varies greatly."

Yet an uncontrollable factor such as scars are a different story. Scars were something that just happened, and tattoos was a choice. Their skills should be the focus, because they are the normal just like everybody else. People with scars shouldn't have to be rejected just because of their looks. That situation could easily turn for the worst, and the person could sue the company.


"Questions about physical traits like height and weight have been found to violate the law because they eliminated disproportionate numbers of female, Asian-American, and Spanish-surnamed applicants."


 All in all, it would depend on your personality and the way you would be able to effectively (and emotionally satisfied) work with the company that you are applying for.